Ordering

As a first step, please contact to: info@lrcc13.com

Send the following information with email. On confirming stock, lrcc13.com will reply.

  • Your Order:
    • Item Number
    • Product Name (Title of Artwork)
    • Quantity and Edition Number
  • Bill To:
    • First Name and Last Name
    • Postal Address with the Name of Your Country
    • Tel and Fax Number
    • E-mail Address

lrcc13.com accepts only Ship To Same As Bill To. You will receive a Quotation of your order including Shipping Rates and Handling Charges with the reply. After you confirmed the total amount, remit payment within a week by Paypal. Your merchandise will be sent via Air Mail (EMS) on receipt of the money.

  • Shipping rate is calculated based on the destination country and the weight of the items.
  • Handling charge depends on the size of the items, and it is charged extra each for the shipping.

Check Shipping Rate and Area for your country:

EMS - Rate Schedule by Japan Post Service Co., Ltd.
http://www.post.japanpost.jp/int/ems/country/all_en.html

EMS - All Countries and Areas by Japan Post Service Co., Ltd.
http://www.post.japanpost.jp/int/ems/country/all_en.html



Payment

lrcc13.com accepts only Paypal, is unable to accept Cash, International Postal Money Order and any other type of Money Order, Check, Bank Draft, and Western Union.

It is a payment service being made through the Internet, to allow anyone with an e-mail address to transfer funds electronically to someone else with an e-mail address.

PayPal - https://www.paypal.com/



Shipping

lrcc13.com uses EMS (Express Mail Service) for shipping. It is International Registered Mail by Japan Post Service Co., Ltd. Quick delivery is available for posts up to 30kg, over 120 countries and areas worldwide.

EMS by Japan Post Service Co., Ltd. - http://www.post.japanpost.jp/int/ems/index_en.html



Order Status

lrcc13.com will send you a Shipping Report for order status after shipped. For order status, you can check EMS Track and Trace on the Internet with EMS 13-digit Item Number.



Cancel / Return / Exchange Policy

If any information on your order is incorrect, please e-mail to change or cancel your order to lrcc13.com as soon as possible before it has been shipped.

lrcc13.com does not accept cancellations or exchanges due to miscommunication once your order has been processed. Because the merchandise is very delicate, items cannot be returned for a refund or exchange once shipped for any reason.

Please note that you will not be able to modify your order after it has shipped.



Guarantee

No repair service for the products.



Customs Clearance

Your order may be subject to Import Duties and Taxes that are levied by the destination country. These charges are NOT included in the total amount charged by lrcc13.com

It is the Responsibility of the Recipient to cover these costs. You are responsible for paying any duties, taxes and/or brokerage fees imposed by your government. Since customs policies vary widely from country to country, you should contact your local customs office for further information.



Consumption Tax

In addition to the price, you have to pay 5% at the Consumption Tax only on orders shipped within Japan. It will not be charged on shipments to overseas.



Thank you so much for shopping with lrcc13.com


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